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For cathedrals and parishes

The order of service, on their phone, already at the right place

Your congregation scans a QR code and the service opens in a size they can read. Someone on your team moves it on, and every phone follows. It is used every day at Southwark Cathedral.

How it works

No app to install, no account to make. It starts from the PDF your parish office already produces.

A phone showing the Choral Eucharist at Southwark Cathedral: The Gathering, the entrance hymn with its music, in large dark text on a light background. The same page in dark mode, light text on a near-black background.

“I used to watch people really struggling with it, because a PDF is just not very handy to use on a mobile phone.”

Tony Piper, who runs the livestream at Southwark Cathedral and built this for the people in the pews there.

Every dayin use at Southwark Cathedral.
Nine in tenpeople leave page-following switched on. Tony expected them to turn it off.
No appand no account. Scan the code, and you are in.

How a Sunday goes

Nothing changes for the parish office. The PDF they make is where it starts. Walk through a Sunday, step by step   →

  1. Upload the PDF

    The order of service the office already makes goes in as it is. It comes out as plain text that fits any screen, ready to check before Sunday.

  2. Put up one QR code

    Print it once and put it on the door, the pew sheet or the screen. It always opens whichever service is on now.

  3. Someone moves it on

    One person on the team, from a phone or a laptop, moves the service through the readings, the prayers and the hymn verses. Every open phone follows.

  4. They keep their place

    Close the phone for the sermon. Open it again, and it is at the right place. A typo fixed on the day reaches every phone too.

The service page in the admin area: order-of-service.pdf has uploaded, with a Convert PDF button beside it.
Step one. The PDF from the office, and one button.
The operator's controls: Previous, 5 of 12, Next, and a count of one person following.
Step three. Previous and Next, and a count of who is following.

Why we built it

Four reasons, in the order people tend to ask about them.

Accessibility

Everyone picks their own text size, font and background, with dark mode for a dim nave in winter. The default typeface is Atkinson Hyperlegible, designed for people with low vision. Nobody has to ask for the large-print copy, because every copy is large print if they want it to be.

Having the words in front of you also helps you concentrate on what you're hearing. Tony calls it “a bit like having subtitles”, which is really helpful for neurodivergent people.

Inclusion and belonging

A lot of people don't know how a service goes, and feel it. The page keeps their place for them, so a first visit is less daunting, and nobody has to ask the person next to them which page we're on.

Translations sit under each paragraph in the languages your community speaks, including right-to-left ones. People at home see the words beside the livestream.

Environmental stewardship

Most printed booklets are handed back at the end of the service. At the cathedral they are in the recycling by lunchtime. Every person reading on a phone is a booklet that never needed printing.

The usual argument for print is that people like to take the notices home. The whole service, notices included, stays on their phone afterwards.

If your parish is working towards an Eco Church award from A Rocha UK, printing less is the kind of change you can include.

Reduced cost

Fewer booklets printed every week, and no separate large-print run. Keep a few paper copies for those who would rather not use a phone, and print fewer of the rest.

The page turns itself

Tony expected people to switch page-following off, because he thought it would be annoying. About one in ten do. The rest leave it on, because it means they never have to touch their phone to scroll. He measures it live from the viewer during services.

The same is true for people watching from home. The words sit beside the video and move with the service.

Morning Prayer is the hardest case, because it is all said and the next bit is often a long scroll away. A follower that turns the page by listening to the speech is on trial there now.

A phone showing the Liturgy of the Word, with a green marker on the current heading and an Auto-follow switch turned on at the bottom.
The switch at the bottom. Nine in ten leave it on.

On the big screen too

Put the same order of service on a TV or projector in church, or use it as a source for your livestream. It moves on with everyone's phones, in large type, with a translation beside the English if you have one. Between services the screen shows the next service and a QR code to scan. See the order of service, end to end   →

A widescreen slide on a black background: The Lighting of the Lamp in English on the left, and the Spanish translation on the right.
During the service, English and Spanish side by side.
A screen before the service: the parish logo, Parish Eucharist, its date and time, Starting soon, and a QR code labelled Scan for the order of service.
Before it starts, the screen shows the service and the QR code.

In the languages your parish speaks

It was first used for a livestreamed service with family abroad, so that they would feel welcome.

The English stays where it is, because that is what people hear. The translation sits underneath each paragraph and follows along like everything else. Readers choose their language at the top of the page.

You can offer as many languages as you have translations for, including right-to-left scripts such as Farsi.

See a service in several languages   →

A Service of Welcome on a phone, with Español selected. Each English heading and paragraph is followed by its Spanish translation. The same service with Farsi selected, laid out right to left under each English paragraph.
The same service with Spanish, and with Farsi.
A laptop view: the Southwark Cathedral livestream on the left, the order of service text on the right.
Choral Eucharist from Southwark, watched from home.

For the people at home

Open the service on a laptop and the words sit beside the livestream. On a phone the video sits above the text. Either way the page moves with the service, so someone housebound is following in the same place as someone in the nave.

If your parish streams on YouTube, the same system schedules the broadcasts and keeps each service page in step with them. That is where StreamScheduler started. See scheduling

For a diocese

Most parishes start from the same place: a PDF, a photocopier and a few people who would use their phones if the PDF weren't such a chore. Offering this across a diocese means every parish gets the same accessible order of service, without each one finding and funding it alone.

  • Nothing for parishes to install. Each one uploads its own PDF and prints its own code.
  • Readable for everyone, and translatable for the bilingual congregations across the diocese.
  • Less printing in every parish, and the same system for those that livestream.
  • Used every day in a cathedral, so a parish with one service a week is well within what it can do.
A printable poster: a church's name, the words Scan for Order of Service, and a QR code.
The poster each parish prints once.

Questions people ask

Does everyone need an account?

Not to read it. Only the people who prepare services, and they get an invitation.

Do we need to stop printing?

No. Keep printed copies for the people who want them, including large print. You'll probably need fewer, though: at Southwark most booklets are handed back at the end anyway.

Can we upload a Word document?

Not directly yet. Save it as a PDF and upload that.

Do we need someone to move the page on?

No. If nobody does, people simply scroll. If someone does, everyone stays together.

Can it go on the big screen?

Yes. The same order of service can go on a TV or projector, or into your livestream. Between services the screen shows the QR code.

Can people give, or send feedback?

Yes. You can add a giving button, a mailing list sign-up and a feedback form, and choose when each appears.

Can the team leave notes for each other?

Yes. Notes for the musicians, vergers or camera crew sit in the order of service at the point they're needed. Each team reads its own on a private link, and the congregation never sees them.

What if the wifi drops?

Anything already loaded stays on screen, and the page catches up when the connection comes back.

Would it work in your church?

There is no sign-up form yet. Tony would like to talk to parishes and dioceses who want to use it, show you a service, and work out what fits.